The process of addressing and resolving issues or disputes arising from guest stays, such as property damage, security deposit deductions, or liability claims, typically involving communication and negotiation between hosts, guests, and potentially insurance companies or platforms like Airbnb and VRBO.
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An individual or company hired by a property owner to handle the day-to-day operations of a short-term rental, including guest communication, cleaning,…
A website specifically designed for short-term rental properties that is optimized for viewing and navigation on mobile devices, catering to the growing…
A set of guidelines provided by hosts to communicate expectations and ensure a respectful and enjoyable stay for guests.
An American entrepreneur and hotelier widely recognized as a pioneer in the boutique hotel concept. His influence is felt in the design…