A feature within a property management platform that consolidates guest communication from multiple channels, such as Airbnb, VRBO, and email, into a single inbox.
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A research method used to evaluate the ease of use and effectiveness of a short-term rental platform or website by observing how…
Platforms and software that facilitate communication between hosts and guests, such as messaging apps, email automation, and multilingual support.
The strategic approach to maximizing rental income through pricing optimization, occupancy management, and other revenue-generating tactics.
Reviews, comments, and suggestions provided by guests after their stay, valuable for improving services and understanding guest preferences.