The use of software to automate communication with guests, such as sending booking confirmations, check-in instructions, and responding to frequently asked questions.
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A marketing tactic where short-term rental hosts offer a free stay or discounts to contest winners to increase brand visibility and attract…
Items provided by hosts to welcome guests and enhance their stay, such as snacks, toiletries, or local guides.
Describes the role of curating unique and memorable experiences for guests beyond the basic accommodation, such as local recommendations, activities, and partnerships.
This Swedish term translates to ‘official’ or ‘civil servant.’ While not directly related to short-term rentals, it’s relevant when considering regulations and…