The analysis, redesign, and implementation of fundamental business processes within a short-term rental operation to achieve significant improvements in performance.
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The ability to communicate with guests in multiple languages, either through the host’s own skills or by utilizing translation services, to cater…
The process of addressing and resolving disputes or disagreements between hosts and guests or other stakeholders.
High-end features and amenities offered in a short-term rental property to enhance the guest experience and justify premium pricing.
A comprehensive guide provided to guests upon arrival, containing essential information about the property, appliances, house rules, and local recommendations.