The analysis, redesign, and implementation of fundamental business processes within a short-term rental operation to achieve significant improvements in performance.
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A metric that measures how quickly and consistently a host responds to inquiries and messages from potential guests on short-term rental platforms.
Specialized pest control services that may be required in a short-term rental property to eliminate infestations of insects or rodents.
A cancellation policy that allows guests to cancel their reservation and receive a full or partial refund up to a certain point…
Providing a seamless and convenient check-in experience for guests using mobile devices, including digital lock access, instructions, and property information.