Refers to the increasingly complex legal and regulatory landscape surrounding short-term rentals, where the lines between traditional hotels, B&Bs, and short-term rentals are becoming less clear.
Blurred Lines
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The process of using technology to verify guests’ identities and reduce the risk of fraud or unauthorized bookings.
The creation and sharing of valuable, relevant, and consistent content to attract and engage potential guests.
A thoughtful assortment of high-quality or locally sourced gifts and treats provided to guests upon arrival at a short-term rental.
Encompasses all aspects of creating a positive and memorable experience for guests, from pre-arrival communication to personalized recommendations and post-stay follow-up.