A method of communicating with guests where messages are not exchanged in real-time. This allows hosts and guests to respond at their convenience, utilizing tools like email or messaging platforms.
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Strategies and recommendations provided to guests for engaging with the local community, culture, attractions, and activities near the rental property.
Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
The thorough cleaning and preparation of a property to ensure it meets high standards of cleanliness and hygiene for incoming guests.
Software or tools used to manage communication with guests, including inquiries, bookings, and post-stay feedback.