Providing a guest experience tailored to individual preferences and needs, similar to the personalized service offered by a close acquaintance.
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Stands for “Short-Term Vacation Website Strategy,” representing the comprehensive plan for developing and managing a website dedicated to promoting and booking short-term…
The growing trend of tourists visiting Durban, South Africa, to experience the city’s vibrant Gqom music scene, attend events, and engage with…
Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
A situation where a guest checks out of a property, and a new guest checks in on the same day, requiring efficient…