A dedicated platform within Airbnb for hosts and guests to communicate and resolve any issues or disputes related to bookings.
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Encouraging and responding to guest reviews thoughtfully, addressing both positive and negative feedback to improve future guest experiences and build a strong…
The common needs, wants, and preferences of guests staying in short-term rentals, including cleanliness, comfort, convenience, and communication.
In dynamic pricing, a period of time when demand for short-term rentals is typically low, resulting in lower rental rates and potentially…
The excessive reliance on automated systems and processes in short-term rental management, often at the expense of personalized service or genuine hospitality.