A metaphorical term representing the intangible aspects of a short-term rental experience, such as the overall ambiance, host communication, and guest satisfaction.
Aether
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Dividing potential guests into groups based on shared characteristics, such as demographics, travel purpose, or booking behavior, to tailor marketing and services.
An individual or company that designs and promotes authentic local experiences for travelers, often in collaboration with short-term rental hosts.
A cancellation policy that allows guests to cancel their reservation for a full or partial refund, depending on how far in advance…
Developing a comprehensive house manual that addresses frequently asked questions and provides clear instructions based on common guest requests.