A software solution that allows property managers to manage their listings and bookings across multiple short-term rental platforms like Airbnb, VRBO, and Booking.com from a central dashboard.
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Glossary Term: VRBO
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A one-time fee charged to guests to cover the cost of cleaning the property after their stay. This fee is separate from the nightly rate.
A method of check-in that allows guests to access the property without physically meeting the host or a property manager, typically through keyless entry systems or lockboxes.
A metric used to track the percentage of potential guests who view a listing and then proceed to make a booking. A higher conversion rate indicates a more effective listing.
The practice of listing a property on multiple short-term rental platforms simultaneously to maximize occupancy and reach a wider audience.
Software used to manage and automate interactions with guests, including communication, bookings, and feedback. It helps build stronger guest relationships and improve retention.
A specific nightly rate set for a specific period, event, or guest. It allows hosts to adjust pricing based on demand fluctuations and special circumstances.
The visual attractiveness of a property from the street, which can significantly influence a potential guest’s first impression and decision to book.
The maximum number of guests allowed to stay at a property at any given time. It’s important for safety, comfort, and compliance with local regulations.
A feature within a property management platform that consolidates guest communication from multiple channels, such as Airbnb, VRBO, and email, into a single inbox.
A nickname for the U.S. state of Colorado, a popular destination for short-term rentals due to its natural beauty and outdoor recreation opportunities.
A percentage of the booking revenue charged by property management companies or platforms like Airbnb and VRBO for their services.