Actively monitoring, responding to, and managing guest reviews across various platforms, addressing concerns, highlighting positive feedback, and maintaining a strong online reputation.
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Glossary Term: VRBO Reviews
15 posts
Using QR codes to direct guests to leave a review on platforms like Airbnb or VRBO after their stay.
Techniques for actively managing guest reviews, including responding to feedback, addressing concerns, and encouraging positive reviews to improve listing visibility and reputation.
Positive guest reviews are essential for building trust and credibility on platforms like Airbnb and VRBO, influencing future bookings.
Positive feedback and ratings received from previous guests on platforms like Airbnb and VRBO, contributing to a property’s overall reputation and appeal.
The proactive practice of shaping guest perceptions and online reputation through positive reviews, prompt communication, and addressing concerns.
Evaluations and feedback left by guests after their stay at a short-term rental, publicly viewable on platforms like Airbnb and VRBO.
The collaborative approach to addressing guest reviews on platforms like Airbnb and VRBO, often involving both property owners and co-hosts or property managers, aiming to maintain a positive reputation and attract future bookings.
The practice of actively encouraging guests to leave reviews after their stay, often through personalized messages or automated reminders.
Feedback and ratings provided by guests after their stay at a short-term rental, influencing future bookings and the property’s reputation.
The highest rating that guests can give a short-term rental property and host on platforms like Airbnb and VRBO, indicating exceptional quality, service, and experience.
The idea that 80% of the insights from guest reviews often come from 20% of the feedback, highlighting key areas for improvement.