The process of handling inquiries from potential guests, providing accurate quotes for their desired dates and party size, and managing those quotes through acceptance or decline.
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Glossary Term: Inquiries
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Inquiries from potential guests seeking personalized pricing for specific dates and durations before committing to a booking.
Prompt and effective communication with guests is crucial for a positive rental experience. This includes responding to inquiries, providing check-in instructions, and addressing any concerns.
The speed and efficiency with which a host or property manager responds to guest inquiries and messages through various communication channels.
The exchange of information, inquiries, and updates between guests and hosts throughout the booking and stay process.