A service offered by some short-term rental hosts where guests can leave their luggage before check-in or after check-out.
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Glossary Term: Guest Services
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An application by Ibis hotels for guests to manage their bookings, access hotel information, and request services.
A service offered by some short-term rental hosts where breakfast items are provided for guests, either as a complimentary inclusion or as an additional paid amenity.
A specialized business that handles various aspects of short-term rental management for property owners, including listing optimization, guest communication, cleaning, and maintenance.
A service offered by some short-term rental property managers that includes managing guest check-in and check-out, handling guest inquiries, and providing on-site assistance.
The proactive and comprehensive approach to creating positive and memorable experiences for guests throughout their entire short-term rental journey.
A premium service offered by some short-term rental hosts or management companies, providing personalized assistance and recommendations to guests for dinner reservations, entertainment bookings, or local experiences during the evening hours.
The service of arranging tours, activities, and experiences for guests during their stay, often for an additional fee.
Services that provide personalized recommendations and assistance to short-term rental guests, such as arranging transportation, booking activities, or making restaurant reservations.
An online platform or marketplace specifically designed for short-term rental hosts to sell additional products or services to their guests.
Reception and concierge-like services offered by some short-term rental properties, particularly those in larger buildings or complexes, providing guests with assistance, information, and personalized recommendations.
Additional services offered to guests for an extra fee, such as airport transportation, grocery delivery, or local tour arrangements, enhancing the guest experience.