Value-added offerings provided by hosts or property managers to enhance the guest experience, such as airport transfers, grocery delivery, or local tour arrangements.
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Glossary Term: Guest Experience
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The process of improving the visual appeal of a short-term rental property through decor, furnishings, and overall ambiance to attract guests and enhance their experience.
Creating a consistent and visually appealing style throughout the entire short-term rental, enhancing its appeal and perceived value.
A phenomenon where guests become less impressed by aesthetically pleasing design over time, highlighting the importance of regular updates and refreshers in short-term rentals.
A metaphorical term representing the intangible aspects of a short-term rental experience, such as the overall ambiance, host communication, and guest satisfaction.