The process of crafting memorable and engaging experiences for guests staying in a short-term rental, often focusing on local attractions, amenities, and personalized touches.
Menu
Glossary Term: Guest Experience
485 posts
A strategy for arranging furniture, decor, and amenities in your rental to be easily visible and accessible for guests of average height.
A selection of colors used in your rental’s decor that are harmonious, inviting, and create a specific atmosphere or mood.
A type of artificial intelligence chip that can be used in smart home devices to improve efficiency and provide a more personalized guest experience.
A theory of personality that suggests individual differences in personality are based on biological factors, which can be applied to tailor guest experiences based on personality types.
The practice of maintaining prompt, clear, and helpful communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-up.
The overall experience of a guest staying at a short-term rental property, encompassing all aspects of their stay from booking to checkout, with a focus on satisfaction and positive reviews.
The use of smart home technology in short-term rental properties to enhance guest experience, improve security, and automate tasks such as temperature control, lighting, and access control.
The visual attractiveness and overall ambiance of a short-term rental property, influencing its appeal to potential guests.
A Greek concept of flourishing and well-being, relevant for hosts finding fulfillment and purpose in creating positive experiences for their guests.
Detailed reviews and ratings provided by guests on platforms like Airbnb and VRBO, assessing the quality of the rental, host communication, and overall experience.
Personalized and detailed messaging to guests, often in the form of welcome letters or pre-arrival emails, providing essential information and enhancing their experience.