The use of internet-connected devices and platforms to facilitate communication with guests, such as smart speakers for providing information or messaging systems integrated with booking platforms.
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Glossary Term: Guest Experience
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Utilizing data collected from IoT devices to understand guest preferences and tailor the rental experience, such as adjusting temperature settings or recommending local attractions.
Using data from IoT devices, such as occupancy sensors or smart thermostats, to gather indirect feedback on guest preferences and improve the rental experience.
Providing personalized recommendations to guests for local attractions, restaurants, or activities based on data collected from IoT devices and guest preferences.
The process of identifying the approximate geographical location of a device using its IP address. This information can be used to personalize guest experiences and tailor recommendations.
Providing guests with an iPhone pre-loaded with useful apps, local recommendations, and property information to enhance their stay experience.
A feature on Airbnb and VRBO that allows guests to book a short-term rental instantly without needing host approval.
The overall impression and satisfaction level of guests staying at a short-term rental property, encompassing factors like communication, cleanliness, amenities, and overall comfort.
Providing guests with recommendations and resources to help them experience the local area like a resident, including suggestions for restaurants, activities, and attractions.
Using IFTTT, hosts can automate tasks like adjusting smart home devices (thermostats, lights) based on guest arrival/departure, weather conditions, or booking status updates.
A platform connecting hosts with professional chefs who can provide in-home dining experiences for guests, enhancing the luxury and uniqueness of a short-term rental.
Using Ihome smart bulbs or lighting systems to allow guests to customize the ambiance of the short-term rental, enhancing their comfort and control over the environment.