A software feature or tool that allows hosts to create and share personalized itineraries with guests, suggesting local attractions, restaurants, and activities to enhance their stay.
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Glossary Term: Guest Experience
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The act of carefully selecting and organizing attractions, activities, and experiences to create personalized itineraries for short-term rental guests.
The process of researching, organizing, and booking activities and experiences for guests during their stay, often provided as an additional service by short-term rental hosts or property managers.
Providing guests with curated lists of recommended activities, attractions, restaurants, and local experiences tailored to their interests and the destination.
The process of creating, organizing, and sharing travel itineraries with guests, including local recommendations, transportation options, and activity bookings.
A design process involving continuous improvement of a rental space or guest experience based on feedback, data analysis, and evolving guest preferences.
The process of identifying the approximate geographical location of a device using its IP address. This information can be used to personalize guest experiences and tailor recommendations.
Providing guests with an iPhone pre-loaded with useful apps, local recommendations, and property information to enhance their stay experience.
Parking a vehicle in a restricted area or in violation of local parking regulations, which may result in fines or towing, impacting the guest experience and potentially leading to negative reviews for short-term rental hosts.
A detailed cleaning approach for short-term rentals going beyond basic tidying to create a truly hygienic and welcoming environment, often exceeding standard cleaning protocols.
Upgraded features and conveniences in a short-term rental that go beyond the basics to enhance guest comfort and satisfaction, potentially increasing booking appeal and justifying higher rates.
The art and science of enhancing the interior of a short-term rental to create a functional, aesthetically pleasing, and welcoming space that aligns with the target guest persona.