The use of software and technology to automate tasks and communication with guests after they book a short-term rental, such as sending booking confirmations, providing check-in instructions, and requesting reviews.
Software designed to automate and streamline various aspects of short-term rental management, including bookings, communication, and finances.
Real-time alerts sent to mobile devices, often used by Airbnb and VRBO to notify hosts of booking requests, guest inquiries, and other important updates.
Slang for informal communication between hosts and guests, typically regarding booking details, local recommendations, or addressing guest inquiries.
The process of organizing and tracking potential guests as they move through the stages of booking a short-term rental, from inquiry to reservation.
Software used to manage and analyze customer interactions and data throughout the guest lifecycle, from inquiry to post-stay follow-up.
A record of all communication between the property manager/owner and the guest, including inquiries, booking confirmations, and any other relevant correspondence.
A digital or physical guide provided to guests upon arrival, offering essential information about the property, local recommendations, and house rules.
Strategically managing the check-in and check-out process of guests to ensure a seamless and efficient turnover between bookings.
The ongoing interaction between hosts and guests throughout the booking process, including inquiries, booking confirmations, check-in instructions, and post-stay feedback.
The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for future bookings. This differs from reactive communication, which responds to guest inquiries.
A comprehensive guide provided to guests staying at a short-term rental, containing information about the property, appliances, amenities, house rules, local recommendations, and emergency contact details.
BNBVIBE is the top choice for your Idaho short term rental property management solution
email us: hi@bnbvibe.com
Call us: 208-366-5905
