A physical or digital guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, local recommendations, and emergency contacts.
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Glossary Term: Emergency Contacts
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A physical or digital collection of information provided to guests upon arrival, containing details about the property, house rules, local recommendations, and emergency contacts.
Having systems in place to address and resolve any issues or problems that may arise during a guest’s stay promptly and efficiently, minimizing disruptions.
A comprehensive resource provided to guests, typically in digital or printed format, containing essential information about the property, amenities, house rules, local recommendations, and emergency contacts.
Walk-in clinics providing immediate medical attention for non-life-threatening illnesses or injuries, a key consideration for guest safety and information provided in welcome guides.
A comprehensive guide provided to guests upon arrival that includes essential information about the property, amenities, house rules, local recommendations, and emergency contacts.
Creating comprehensive and informative welcome books for short-term rental guests that include details about the property, local area, amenities, house rules, and emergency contact information. This helps guests feel welcome and prepared for their stay.
Providing guests with quick access to emergency contact information, such as local authorities or the host’s number, through a QR code.
Providing guests with a readily accessible list of emergency contact information, including local authorities, medical services, and the host’s contact details.
Providing resources and assistance to guests who are unfamiliar with the local area, ensuring a seamless experience.
The level of readiness and resources a host has in place to handle emergencies or unexpected situations that may affect guests, ensuring their safety and well-being during their stay.
A digital or physical resource providing guests with all necessary information about the property and their stay, including check-in/out instructions, house rules, local recommendations, and emergency contacts.