The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.
Glossary Term: Email Templates
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A software solution that allows hosts to schedule and automate guest communication, such as sending booking confirmations, check-in instructions, and post-stay follow-ups, saving time and ensuring consistency.
Pre-written messages designed to streamline host communication with guests, covering common inquiries, booking confirmations, check-in instructions, house rules, and post-stay follow-ups.