Providing guests with an iPhone pre-loaded with useful apps, local recommendations, and property information to enhance their stay experience.
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Glossary Term: Digital Concierge
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A digital or physical resource provided to guests with information about the property, local recommendations, house rules, and emergency contacts, enhancing their stay experience.
The use of technology to automate tasks typically handled by a front desk, such as guest communication, booking management, and check-in/out processes.
Digital or printed guides provided to guests that offer information about the property, local area, and recommendations for activities and dining.