A digital service or platform that assists guests with booking activities, transportation, and other experiences during their stay.
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Glossary Term: Concierge Service
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A personalized and proactive approach to short-term rental hosting that emphasizes exceptional guest communication, attention to detail, and going above and beyond to create memorable and delightful guest experiences.
Services offered to guests upon request, such as grocery delivery, airport transfers, or in-home chef services.
The process of researching, organizing, and booking activities and experiences for guests during their stay, often provided as an additional service by short-term rental hosts or property managers.