The initial impression and ease of access guests experience upon arrival at a short-term rental, influenced by factors like communication, keyless entry, and welcome amenities.
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Glossary Term: Check-in
40 posts
Offering guests the flexibility to check in at any time of day or night, typically through self-check-in processes or keyless entry systems.
The standard or designated time at which guests are allowed to check in to a short-term rental property.
A contactless check-in process that allows guests to access their rental property using their smartphones or other mobile devices, often through a digital key or code.
Providing a smooth and efficient check-in experience for guests, such as keyless entry or clear instructions.
Digital tools that help manage and automate tasks related to short-term rental properties, including cleaning, maintenance, communication, and guest check-in/check-out.
Describes a specific check-in process for a short-term rental, such as self-check-in with a keypad or a traditional check-in with a host or property manager.
Prompt and effective communication with guests is crucial for a positive rental experience. This includes responding to inquiries, providing check-in instructions, and addressing any concerns.
All the tasks and processes involved in managing a short-term rental after a guest has made a booking. This includes guest communication, check-in and check-out procedures, cleaning and maintenance, and handling guest issues.
The methods and procedures used to grant guests access to a short-term rental property, such as keyless entry systems, lockboxes, or in-person check-ins.
The use of software and technology to automate tasks and communication with guests after they book a short-term rental, such as sending booking confirmations, providing check-in instructions, and requesting reviews.