An abbreviation for ‘Guest Communication System’. While not a standard term, it represents the importance of efficient communication tools for managing inquiries, bookings, and guest requests on platforms like Airbnb and VRBO.
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Glossary Term: Booking Management
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The comprehensive process of handling guest interactions, from pre-booking inquiries to post-stay follow-ups.
An online platform or app providing guests access to booking details, property information, and communication tools.
The percentage of guest booking requests that a host is able to accept and fulfill, often influenced by factors like calendar availability and pricing.
The process of managing availability calendars across multiple short-term rental platforms (like Airbnb and VRBO) to avoid double-bookings and optimize occupancy rates.
All aspects of managing the guest experience from the initial inquiry to check-out, encompassing communication, booking management, check-in/out procedures, and guest services.
The use of automated messaging tools and systems to streamline and personalize communication with guests, from booking inquiries to post-stay follow-ups.
An online platform provided by platforms like Airbnb and VRBO where hosts can manage their listings, bookings, and communication with guests.
Software solutions designed to streamline and automate various aspects of short-term rental management, including bookings, guest communication, cleaning schedules, and financial reporting.
Software platforms designed for managing short-term rental bookings, automating tasks like calendar synchronization, payment processing, and guest communication.
Ekosistem is a property management software that offers a suite of services for short-term rental hosts, including channel management, booking management, and guest communication.
Adding or removing payment methods accepted for bookings and additional charges in a short-term rental business, such as credit cards, PayPal, or Stripe, to provide flexibility for guests.