The process of efficiently handling multiple guest inquiries, booking requests, and messages to ensure timely responses and a positive guest experience.
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Glossary Term: Booking Management
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Promptly following up with potential guests after an inquiry or booking request to answer questions, confirm details, and secure the reservation.
Software or systems used by short-term rental hosts and managers to organize guest information, automate communication, and manage bookings.
Software designed to automate and streamline various aspects of short-term rental management, including bookings, communication, and finances.
Real-time alerts sent to mobile devices, often used by Airbnb and VRBO to notify hosts of booking requests, guest inquiries, and other important updates.
Digital tools and platforms designed to assist hosts with managing their short-term rentals, encompassing tasks like listing distribution, booking management, guest communication, and financial reporting.
A period of time blocked off between guest bookings to allow for cleaning, maintenance, or to prevent back-to-back bookings.
A hypothetical mobile application designed specifically for guests staying in short-term rentals, offering features like booking management, local recommendations, and communication with hosts.
Digital tools and platforms designed to streamline and automate various aspects of short-term rental management, including bookings, communication, and finances.
Listing multiple units within the same property on short-term rental platforms, allowing hosts to manage bookings for entire buildings or complexes.
A centralized calendar showing the availability of a short-term rental across all listing platforms.
An online platform or app that provides guests with a centralized hub for accessing booking information, communication tools, and property details.