Automated or templated messaging systems used by hosts to communicate with guests efficiently, often integrated with booking platforms.
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Glossary Term: Automated Messages
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A software solution that centralizes communication with guests, allowing property managers to send automated messages, answer inquiries, and manage reviews.
Using software to automate guest communication, such as sending check-in instructions, answering FAQs, or requesting reviews.
The use of automated messaging tools and systems to streamline and personalize communication with guests, from booking inquiries to post-stay follow-ups.