A set of questions asked to potential guests before booking to assess their suitability and minimize risks.
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A secondary physical location used by a property management company or host to manage operations, handle guest inquiries, or store supplies.
The average duration it takes a host to respond to guest inquiries or messages, a crucial factor in providing excellent customer service.
Surveys or feedback forms used to gather structured insights from guests about their experiences with a short-term rental, focusing on aspects like…
The connection of property management systems with Uwatch’s noise and occupancy monitoring devices to track guest behavior and prevent unauthorized parties.