A metric used to measure guest satisfaction and loyalty by asking guests how likely they are to recommend a short-term rental to others.
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Engaging in industry events, online forums, and local meetups to connect with other short-term rental hosts, learn best practices, and build relationships.
A one-time fee charged to guests to cover the cost of cleaning the property after their stay.
The use of pre-written messages and scheduling tools to automate communication with guests throughout the booking process.
A loyalty program offered by airlines, hotels, credit card companies, and other travel providers, allowing members to earn points or miles for…