The utilization of digital platforms and tools to facilitate seamless communication with guests, manage inquiries, provide information, and address concerns efficiently.
Menu
You may also like
A marketing term used to highlight the experience of living like a local while staying in a short-term rental, immersing oneself in…
Gathering data directly from guests with their consent, typically through surveys, preference forms, or direct interactions. This data can be used to…
The exchange of information between hosts and guests before, during, and after a short-term rental booking, including inquiries, confirmations, and feedback.
The complete end-to-end flow of activities involved in a specific business process, such as guest acquisition or property maintenance, within a short-term…