Established principles and best practices for designing user-friendly interfaces, often applied to short-term rental listing websites and apps to ensure ease of use and a positive guest experience.
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Simulated reservations used to check the functionality of booking systems, identify potential issues, and ensure a smooth booking experience for guests.
The process of vetting potential guests to minimize risks associated with property damage, noise complaints, or other undesirable behaviors.
A curated offering for guests planning a slumber party, typically including amenities like extra pillows, blankets, snacks, movies, and board games.
The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.