Elements on a listing or website that build trust and credibility with potential guests, such as verified reviews and security features.
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A social media platform by Meta (formerly Facebook) that allows users to buy and sell items locally, occasionally used by short-term rental…
Reviews, ratings, and comments provided by guests after their stay, offering valuable insights into guest satisfaction and areas for improvement.
A key performance indicator (KPI) in the hospitality industry, calculated by dividing the total revenue generated from bookings by the number of…
A community-based program where residents, including short-term rental hosts, look out for suspicious activity and report it to authorities.