A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property to others.
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Implementing measures to verify guest identities, assess risk factors, and mitigate potential issues related to security and property damage.
A medical device sometimes provided as an amenity in short-term rentals for guests with diabetes to monitor their blood sugar levels.
Connecting the property management system or guest communication platform with a flight tracking service to monitor guest arrival times and proactively manage…
An automated email sent to guests at a specific time or trigger point during their booking journey, such as a pre-arrival message…