A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property to others.
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A legal document signed by guests acknowledging potential risks associated with their stay and agreeing to release the host from liability for…
Software that helps hosts manage interactions with potential and past guests, centralizing communication, tracking preferences, and automating personalized messages to improve guest…
A specialized type of insurance that covers property damage caused by tsunamis, often required for coastal properties listed on short-term rental platforms.
The total income generated from a short-term rental property over a specific period, including rental income, cleaning fees, extra guest charges, and…