Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
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A contactless check-in process where guests can access keys or a lockbox without face-to-face interaction with the host or property manager.
Implementing measures beyond basic locks, such as security cameras, alarm systems, and motion detectors, to deter crime and ensure guest safety.
The standard or designated time at which guests are allowed to check in to a short-term rental property.
Devices or software that monitor noise levels in the rental property to prevent parties and ensure compliance with noise ordinances.