Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
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The process of actively monitoring, responding to, and leveraging guest reviews across multiple platforms to improve reputation and attract bookings.
Providing large, cost-effective quantities of essential amenities like toiletries, coffee, and cleaning supplies, often preferred by short-term rental hosts to minimize replenishment…
Provision of leisure and entertainment facilities within a short-term rental property or information about nearby entertainment venues. This can include streaming services,…
A local event where art galleries and studios are open to the public, often featured in area guides for short-term rentals.