Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
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A short-term rental that provides a peaceful and relaxing escape from the hustle and bustle, often featuring serene decor, outdoor spaces, or…
Additional features and services offered to guests beyond the basic necessities of a short-term rental, such as a hot tub, bicycles, or…
The period between when a guest makes a reservation and their actual arrival date.
A market research method where a group of people are invited to provide feedback and opinions on a specific topic, such as…