Using pre-written messages to streamline guest communication, often customized for specific inquiries or situations, enhancing efficiency in guest relations.
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Promptly following up with potential guests after an inquiry or booking request to answer questions, confirm details, and secure the reservation.
Requests submitted by guests or identified by property managers for repairs, upkeep, or maintenance tasks at a short-term rental property.
Data and insights derived from booking platforms and property management software, used to optimize pricing, occupancy, and marketing efforts.
Utilizing technology and data-driven approaches to vet potential guests, checking for red flags and ensuring they align with the property’s rules and…