Using pre-written messages to streamline guest communication, often customized for specific inquiries or situations, enhancing efficiency in guest relations.
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Adding festive touches and decorations to the rental property during holidays or special occasions to enhance the guest experience and create a…
A semi-fictional representation of an ideal guest, based on data and research, used to guide marketing efforts and tailor the guest experience.
Insurance coverage that protects hosts from financial losses due to property damage, accidents, or liability claims.
Items such as disinfectants, cleaning solutions, sponges, mops, and other materials used to clean and maintain the rental property.