Managing all interactions with guests throughout their stay, from pre-booking inquiries to post-stay feedback, using various channels like messaging apps and email platforms.
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A term for a host known for providing a consistently high-quality guest experience across all areas of their short-term rental operation.
The highest amount of security deposit that a host can legally charge guests for potential damages to their short-term rental property.
A type of sofa that converts into a bed, often found in short-term rentals to accommodate additional guests without requiring a dedicated…
An automated conversational interface used on booking platforms or by individual hosts to answer guest inquiries, provide property information, and assist with…