A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues, reflecting customer service efficiency and responsiveness.
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The fee charged by a property manager or management company for their services, typically calculated as a percentage of the rental income…
Insurance or security deposits that protect hosts from financial losses due to accidental or intentional damage caused by guests during their stay.
The worldwide industry encompassing travel, accommodation, attractions, and related services.
Offering a sjoelbak, a traditional Dutch shuffleboard game, as an amenity for guests’ entertainment, particularly popular in properties catering to families or…