A comprehensive list of items and tasks to be checked before, during, and after a guest’s stay, ensuring the property consistently meets high standards of cleanliness, maintenance, and guest satisfaction.
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A unit for measuring data transfer speed, crucial for the smooth operation of online platforms and guest experiences relying on internet connectivity.
A period of time blocked off between guest bookings to allow for cleaning, maintenance, or to prevent back-to-back bookings.
The process of matching and verifying payments received from booking platforms with reservations and ensuring accurate financial records.
The various platforms or methods used to communicate with guests, including email, SMS, messaging apps, and phone calls.