A situation where a guest makes a booking on a short-term rental platform like Airbnb or VRBO, but the reservation is later canceled or never actually existed. This can be due to various reasons, including fraudulent activity or technical errors.
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A comprehensive document outlining the aesthetic and functional standards for a short-term rental property, ensuring a cohesive and branded guest experience across…
Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.