The practice of tailoring communication with guests to their individual needs and preferences, fostering a more positive and engaging experience throughout their stay.
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A type of internet connection that offers equal upload and download speeds, making it suitable for short-term rentals where guests and hosts…
Creating a smooth and stress-free check-in process for guests, with clear instructions, easy access to the property, and prompt assistance if needed.
A program within IHG One Rewards specifically for small businesses, potentially beneficial for short-term rental hosts who also operate other businesses and…
The practice of outsourcing some or all aspects of short-term rental management to a specialized company, handling tasks like guest communication, cleaning,…