The practice of tailoring communication with guests to their individual needs and preferences, fostering a more positive and engaging experience throughout their stay.
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A metric used to measure guest satisfaction and loyalty by asking guests how likely they are to recommend a short-term rental to…
A community or platform where short-term rental hosts, property managers, and industry professionals can connect, share knowledge, and access resources.
A service offered by some short-term rental property managers that includes managing guest check-in and check-out, handling guest inquiries, and providing on-site…
The vertical distance between the crest of a tsunami wave and the mean sea level.