The method by which guests gain entry to the rental property, such as keyless entry systems, lockboxes, or in-person check-ins.
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A thoughtful collection of local treats, essential items, and personalized touches that greet guests upon arrival, enhancing their experience and encouraging positive…
A situation where a guest makes a booking on a short-term rental platform like Airbnb or VRBO, but the reservation is later…
The cleanliness and hygiene protocols and standards implemented for cleaning and maintaining short-term rental properties between guest stays.
The process of effectively communicating with guests before, during, and after their stay. This includes responding to inquiries, providing check-in instructions, addressing…