The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for future bookings. This differs from reactive communication, which responds to guest inquiries.
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Data that a guest intentionally and proactively provides to a host or platform, such as preferences shared during booking.
A type of insurance policy specifically designed for short-term rental properties, covering potential risks such as property damage, liability, and loss of…
Refers to a modern and sophisticated interior design aesthetic often employed in short-term rentals to enhance visual appeal, create a luxurious ambiance,…
A contract that provides coverage for repairs or replacements of appliances in a short-term rental property, protecting hosts from unexpected expenses.