The practice of proactively reaching out to guests with relevant information or offers, such as pre-arrival instructions, local recommendations, or promotions for future bookings. This differs from reactive communication, which responds to guest inquiries.
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A popular travel platform where guests can research, book, and review vacation rentals, playing a significant role in influencing traveler decisions.
A pricing approach where hosts set the lowest acceptable nightly rate for their short-term rental, often used during low season or to…
Unique and desirable amenities that generate excitement and attract guests, such as hot tubs, game rooms, or outdoor entertainment areas.
The process of using technology to verify guests’ identities and reduce the risk of fraud or unauthorized bookings.