Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.
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Using natural language processing to analyze guest reviews and feedback to understand their overall sentiment and identify areas for improvement.
A method or platform provided by a short-term rental platform or property manager that allows guests to leave reviews, feedback, or suggestions…
Providing amenities and features specifically catered to families with young children, such as high chairs, cribs, and childproofing measures.
Providing personalized recommendations to guests for local attractions, restaurants, or activities based on data collected from IoT devices and guest preferences.