Proactive communication initiated by a host or property manager to guests, such as pre-arrival instructions, local recommendations, and follow-up messages.
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Amenities offered in a short-term rental property that are designed for the use of multiple guests, such as a pool, hot tub,…
A secure method of allowing guests access to a short-term rental property without using traditional keys, often through smart locks, keypads, or…
A system that allows guests to access a short-term rental property without a physical key, often using smart locks or access codes.
Reviews, comments, and suggestions provided by guests after their stay, valuable for improving services and understanding guest preferences.