Refers to the city from which a guest is traveling when booking a short-term rental.
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A security feature that allows hosts and guests to verify their identities through official documents, enhancing trust and safety within the platform.
When a potential guest begins the booking process but leaves the platform or website before completing the reservation.
Developing effective communication protocols for interacting with guests before, during, and after their stay, using various channels like messaging apps and email.
A specialized service catering to short-term rental hosts, providing high-quality linens like sheets, towels, and bathrobes, often with laundry and delivery included.