A fictional term for a curated welcome basket offering local or themed treats and beverages, enhancing the guest experience with a personalized touch.
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Establishing a system for collecting and analyzing guest feedback to identify areas for improvement and make necessary adjustments to the rental experience.
The process of addressing and resolving disputes or disagreements between hosts and guests or other stakeholders.
Providing clear communication and resources to guests about potential food allergens in the rental property, aiming to create a safe and comfortable…
The commitment a short-term rental brand makes to its guests, outlining the value and experience they can expect.