A guest service strategy that offers consistent and integrated support across all communication channels, ensuring guests receive prompt assistance throughout their stay.
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Strategies and tools used to manage interactions with guests, from initial inquiry to post-stay follow-up, aiming to build loyalty and positive relationships.
Efficiently managing laundry services between guest stays, ensuring fresh linens and towels are readily available for incoming guests.
Providing amenities specifically designed for plus-size guests to ensure their comfort and accessibility during their stay.
The continuous effort to identify, analyze, and improve existing business processes within a short-term rental operation to enhance efficiency and profitability.