When a property manager or host oversees the rental remotely, handling bookings, communication, and other tasks without being physically present at the property.
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A secure online service that processes payments from guests to hosts for short-term rental bookings. Payment gateways facilitate secure transactions, manage refunds,…
The process of interacting with guests before, during, and after their stay, including responding to inquiries, providing check-in instructions, and addressing any…
Encompasses all aspects of creating a positive and memorable experience for guests, from pre-arrival communication to personalized recommendations and post-stay follow-up.
The practice of dividing potential guests into distinct groups based on shared characteristics, such as demographics, travel preferences, or booking behavior, to…