Performing necessary repairs, upgrades, and deep cleaning during the less busy months to prepare the property for peak season.
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Adding festive touches and decorations to the rental property during holidays or special occasions to enhance the guest experience and create a…
When a guest books a rental property directly through the host’s website or other channels, bypassing third-party platforms like Airbnb or VRBO.
The practice of sending customized messages or alerts to guests at various stages of their booking journey, from pre-arrival instructions to post-stay…
A record of all interactions and correspondence between a host and their guests, typically maintained within a property management software or platform.