A measure of guest satisfaction and loyalty, typically obtained through surveys asking guests how likely they are to recommend a short-term rental property to others.
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Feedback and ratings provided by guests about their experiences at a short-term rental property, influencing future bookings.
A status awarded to top-rated hosts on Airbnb who consistently provide exceptional guest experiences.
The process of matching and verifying payments received from booking platforms with reservations and ensuring accurate financial records.
A design principle that prioritizes the practicality and usability of furniture and decor in a short-term rental over purely aesthetic considerations.