A professional and empathetic approach to addressing negative guest feedback publicly on listing platforms, mitigating potential damage and demonstrating commitment to guest satisfaction.
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The overall impression and satisfaction that guests have during their stay at a short-term rental, encompassing factors like communication, cleanliness, amenities, and…
A set of standardized procedures for cleaning and sanitizing the rental property between guest stays. This ensures a consistently clean and hygienic…
A metric calculating the annual rental income as a percentage of the property’s value, indicating the profitability of a short-term rental investment.
Digital platforms and software designed to streamline and enhance communication between hosts and their guests. These tools often include automated messaging, booking…