Establishing a system within Zendesk to categorize and prioritize guest support tickets based on urgency and importance, ensuring timely resolution of critical issues.
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Setting a minimum stay requirement of two nights for bookings, often implemented during peak seasons or for operational efficiency.
A digital calendar used by hosts to manage bookings, block off unavailable dates, and track guest stays for their short-term rentals.
A community-based crime prevention initiative where residents, including short-term rental hosts, work together to enhance safety and security in the area.
Maintaining a running list of minor repairs or maintenance tasks that need to be addressed at the rental property to ensure everything…